1. Commission Selection

o  Choose your preferred commission (commission group) for the travel agent from the dropdown menu in the commission section. The initial displayed commission is the default requested by the travel agent.

2. Payment Type     

o Selecting "credit card" requires the agent's business card for reservation finalization.

o Opting for Contract/Agreement means no credit card is needed; discuss terms directly with the travel agent.

3. Booking Source:

o The booking source selection assigns the travel agent to a specific rate plan or offer, enabling them to see and reserve it.

4. Accepting Affiliation:

o Click "Accept" to complete the affiliation action.

o To block a travel agent, simply select "Block" from the Booking Source dropdown menu.

5. Updating Information:

o Use the "Update" option to modify

commission, payment type, and booking source post affiliation.

6. Messaging:

o Communicate with the agent by clicking on the Message column in the main section table with all affiliated travel agents.

o All messages are sent via email and can be viewed in the messages section for your reference.

No registration is needed. As an already active BookOnlineNow account you just need to accept your participation by clicking on the BON B2B Affiliation program’s popup message appearing when entering the extranet of the booking engine.

Activating the B2B Suite of BON is free of charge. The reservations generated from Travel Agents or Wholesalers are being charged considerably lower compared to the commission agreed under your existing contract with BookOnlineNow for the B2C online reservations. If your contract is on yearly fee basis, contact your account manager to be informed about the % of the commission involved.

BookOnlineNow B2B Suite can help you:

• Manage access of new Travel Agents to your B2B Suite. The hotelier can simply enable or block access
• Negotiate directly with Travel Agents for your rates, policies and payment conditions
• Manage availability and rate plans for Travel Agents. Manage NET Rates for each Travel Agent
• No more papers, phones and email requests. All reservations can be booked directly online through the booking engine
• Ask your existing Agents to connect through BookOnlineNow
• Find new Agents through BookOnlineNow’ Agents Network

After accepting your participation, in your next login in the backend of BookOnlineNow (extranet), a new Tab, called Travel Agents, will be visible. This is the section where hotels will be able to check any new or pending Travel Agent request and accept or recline affiliation. In a few steps hotels can begin a cooperation and discuss the terms and conditions with the travel agents, by simply using the internal email communication panel of the BON extranet.

Travel Agent rates are always on a NET basis. When accepting affiliation, you will be asked for the commission discounts (% based) you wish to apply depending on the cooperation you wish to establish with each Travel Agent. This actually means that you may run different price distribution strategy per travel agent, per country or continent.

Yes, Travel Agents are able to see the online availability of the hotel and book directly the preferred room, rate and period via BookOnlineNow booking engine.

When you become part of the BON B2B Suite our dedicated team will help you setup the rates that should be visible to Travel Agents. First step is to raise a B2B support ticket by sending an email to b2bteam@bookonlinenow.net requesting rates activation. After that, our team will contact you to clarify which rate plans should be active and visible for Travel Agents, Wholesales or Corporates and enable them for sales.

Each rate plan can be associated with specific commission level and even with different Travel Agent groups.

Agent rates can be combined with different Availability Pool, meaning you can have a specific amount of rooms to be sold specifically to agents, which is different from the Main Pool that is being sold in your online segment.

Via the Geolocation & Pricing feature that BookOnlineNow has pre-activated for all hotels, all hoteliers have the ability to offer different NET prices per country and achieve the maximum of sales opportunities around the globe.

Yes, the preferred countries can be excluded from having visibility on the B2B Suites’ active rate plans

After becoming part of the B2B Suite, you could inform all your B2B partners and invite them to your hotel’s B2B suite of BookOnlineNow. Your Travel Agents will discover that without any cost involved for them, they will be able to make real time reservations easier and faster as they will have access to real time prices and availability whenever needed.

Each Travel Agent needs to fill out the details of his/her valid business credit card at the final step of the booking process. Hotelier is paid the NET amount via this credit card by the regular use of the POS or in cases of presence of a Payment Getaway Connection, the credit card is charged directly by BON Payment Suite System.

Our aim is to provide to you, the hoteliers, a path of new sales opportunities. In the final step of the booking process we always require a credit card to confirm a reservation. As the communication with any affiliated travel agent is open to you, you may find other means of payment but still in order to finalize the reservation in our system credit card is obligatory.

As the booking engine recognizes the details of the Travel Agent at the final step of the booking process, the only details that need to be filled out are the names of the customers visiting the hotel. No confirmation will be sent to the prospect customer by our booking engine. Confirmations are being only sent to the Travel Agent with all payment and reservation details.

As with regular online reservations, the Travel Agent may modify or cancel any reservation as long as the cancellation policies allow it. Each activated Agent Rate has a specific pre-defined rate, payment & cancellation information. Depending on those, the above action is allowed or not by the system.

You are able to block and exclude anytime a Travel Agent from your Hotel BON B2B suite. From our backend (extranet) you can select the block action and have this done is seconds.

You are free to change the commission you want to share with your travel agent/s anytime by entering the Travel Agents section in our backend. Keep in mind though to inform them for the action, in order to keep an open communication and a fruitful cooperation. Travel Agents get informed accordingly for any change and they can check the new commission rate via their Agent Dashboard (Agentb2b extranet)